We are committed to protecting your privacy. We will only use the information we collect about users of the FRIO site according to law (according to the Data Protection Act 1998). We collect information for 2 reasons: first, to process the order and, secondly, to provide the best service possible. We will not send any email in the future, unless the user of the site has given us their consent. We will give you the opportunity to refuse any marketing email from FRIO or another merchant.

The type of information we will collect includes:

  • Name
  • Address
  • Phone number
  • Email address

We will never collect confidential information without the explicit consent of the site user. The information we have will be accurate and up-to-date. The user of the FRIO site can check the information we have about him by sending an email to FRIO. If you find any inaccuracies, it will be deleted or corrected promptly. The personal information we possess will be stored securely and in accordance with our internal security policy and the law. If we want to transfer user information from the site outside the EEA (European Economic Area), we will ask for your consent before doing so.

We may use technology to track visitor behaviour patterns of our site. This may include the use of a “cookie” that would be stored in your browser. You can usually modify the settings in the browser used to prevent this from happening. The information collected can be used to identify the user, except when the browser settings are modified. If you have any questions / comments about privacy, please send us an email .

Cookies Policy

FRIO uses cookies to enhance your user experience by allowing the “remember” feature to be active for the duration of your visit (using something called a session cookie) or for repeat visits (using a “persistent cookie” ). If our site did not use cookies, we considered that a regular user would always be a new visitor whenever they visit the site. We would not remember the products you placed in your cart as you travel from page to page.

What is a cookie?

Cookies are small text files, stored on your computer, when you visit certain web pages. At FRIO we use cookies to track what you have in your cart and to know that you have returned to our site. Cookies do not harm your computer. At FRIO we do not store personally identifiable information on cookies that we set, such as credit card details, but we use encrypted information collected from them to help improve your experience when you visit our site.

We do not store sensitive information such as your name or address. If you prefer to restrict, block or delete cookies from FRIO or from any other site, you can use your browser to do so. Each browser is different, check your browser’s Help menu for how to change your cookie preferences. Please note that if you wish to share a product on a third party site (such as Facebook, Twitter, etc.), you may send cookies from those sites. We do not control the configuration of these cookies, so we suggest you check the third-party sites for more information about your cookies and how to manage them.