All orders are dispatched by Australia Post.  At the checkout point of the order process, you have various postal delivery options:

  • Parcel Post within QLD Metro up to 2 business days, QLD Country up to 5 business days.
  • Parcel Post interstate Metro up to 3-6 business days. Country deliveries vary depending on remoteness.
  • Express Post is usually delivered within 2 days for 80% of capital city addresses (except Darwin and in Perth CBD) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. Addresses outside the Express Post network won’t be covered by the next day service
  • International orders are sent by International courier (requiring a signature). A tracking number will be advised by e-mail.  We ask that customers provide a secure and full delivery address including a post code/zip code.

Note: Orders are not processed or dispatched on weekends or public holidays.  FRIO Australia cannot be held responsible for orders lost or delayed by Australia Post.